About - Starbucks Coffee Company
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Amenities and More
Offerings
- Coffee
- Prepared foods
- Quick bite
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Atmosphere
- Casual
- Cozy
- Quiet
- Trendy
Top Reviews
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The guy they had working the window just now needs to be retrained. He didn’t know how to confidently take an order and when he did make my Frappuccino, it was wrong. He tried to correct it and say he remade it, which was a lie he did not, and it was wrong. I held up the line too long and just drove away with a poorly made drink.
Unsanitary Logic & Disgraceful Service "I am a longtime Starbucks fan and serious tumbler collector, but my experience at this location (3059 University Dr E, College Station) was a total failure in customer service. I purchased my breakfast and was ready to buy a new $25 tumbler. When I politely asked the staff to rinse the new cup so I could use it, the two girls working, Deawny and Anya, flat-out refused. They claimed it was 'company policy' because it is 'unsanitary' for them to rinse a brand-new item. Their actual solution? They told me to go wash it in the public restroom. The logic is offensive: they expect a paying customer to clean a brand-new food-service item in a public toilet sink because they claim their own professional station is 'unsanitary.' I have purchased tumblers at locations all over the country and have never been treated with such laziness and lack of common sense. I kept my food but refused to buy the tumbler and walked out. This store just lost a $25 sale and a loyal customer because Deawny and Anya would rather be difficult than provide a 5-second courtesy. If you value hygiene and basic respect, go to a different Starbucks."
Ordered a grande Carmel latte and the drive thru went incredibly quick and Aubrey made my drink perfectly. Will definitely be back here for morning coffee